Great company, they will manage your short rentals like champions.
Beautiful place, clean and comfortable, the staff very attentive and friendly, and a spectacular ocean view! The best vacation ever thanks to this company, I would definitely come back 100% recommended!... Show all ↓
These team is outstanding! They have a wide range of villas and apartments for rent at any time of the year. Communication is easy and fast, they always try to keep their work on a high level providing to their guests all possible services in the region! Looking for a stay in Punta Cana - they are first to consider!... Show all ↓
My friends recommended me this company for my vacation in Punta Cana, and I am grateful for this, as their managers helped me to plan everything from the transfer to the villa I rented through them to the private excursions and massages. Definitely will use their services again in the future!... Show all ↓
It was a great vacation! We loved the ocean view from the balcony, and it was hard to say goodbye to it. We will definitely miss it! The staff was so helpful and gave us so many nice recommendations, I guess without them we wouldn't be able to explore Punta Cana so well.... Show all ↓
It was super helpful before we checked in, gave us wifi info/recommendations for places to eat. The staff were super accommodating, the place was really clean and modern. Felt safe in the apartment. The shower was great & slept very well every night. The ocean view was incredible! We loved this apartment & all really enjoyed our stay in Bavaro!... Show all ↓
Beautiful location and amazing views. The property itself was fantastic. However, I would like to point out some of the issues we encountered. It was difficult to access the property with the double gates. This made it difficult to greet guests and to go in and out. The other issue was noise level until 4am with a club adjacent to the home and the other tenants on the floors below. Other than that, this place is one of a kind. A true gem.... Show all ↓
Es un buen servicio ✨🙌🏾
The house is probably the prettiest in Cocotal golf club-it definitely stands out in comparison to the other homes! Villa Waterfall has a great pool and doors open from the sitting room to the pool. One downside are the couches which are a faux leather material in the case of water coming inside. Wasn’t the most “cozy” when wanting to lounge! The bedrooms are all the same with an open air bathroom and shower, in case someone is wanting privacy, this is not your house! We were fine with the setup. Our young children needed baths but no baths in the 4 rooms. Sobveh the house attendant was there daily from 9-6 and was wonderful! We loved her. She does all dishes, cleans, launders. She didn’t speak English so we spoke in Spanish to her. The house staff manager was helpful when we had a need arise—solved our minor issues. Overall we really liked the house and would recommend for families staying with older children.... Show all ↓
I have stayed at this property several times. The location is perfect with the beach, convenience store and restaurants. The cleaning crew, staff and owner is absolutely great. The rooms are always clean, and when something is needed the response and service is fast. I have never had to wait for the transportation as it has always been on time. Definitely recommended!... Show all ↓
The rental property met all our expectations and was exactly as promised. Our rental agent Nika was extremely welcoming and made the whole experience smooth and friendly. If I return to the Dominican I would stay here again.... Show all ↓
We had a great vacation, thanks to the perfect location and beautiful views with an ocean breeze, couldn't ask for more!... Show all ↓
Loved the notes and the checklist, extremely helpful.
It was amazing. We were treated like royalty
The place was awesome, even better than the pictures , loved the beach and pool, they were very responsive whenever there was a question... Show all ↓
Very nice people. Great customer service. Highly recommend.
Our host Vasiliy was very helpful and attentive to us. We were able to reach him at all times of the day and night. The property was well kept. Our maid was attentive as well. She made us feel like were at home.... Show all ↓
Very very great experience. The waterfall villa is very beautiful, clean, perfect location right in Cocotal. Vasiliy the villa host is the best, always willing to help, kind, friendly, great acknowledge about the area.... Show all ↓
Excellent place, I will for sure come back.
Just returned from a fab time at the occidental resort in Punta Cana the hotel is great rooms and surrounding areas of the resort were kept spotless had no probs with our room apart from having to wait for towels I guess is such a large resort housekeeping can become very busy. There were lots to do on the resort lots of activities for adults and children staff were helpful and friendly big thank you to Jose Matos and his staff at the buffet restaurant who helped to make my daughter’s special birthday enjoyable they decorated her room with birthday greetings and a cake thank you to other staff at the resort restaurants. A big thank you. The food was nice and plentiful lots of refreshments /cocktails available great choice of restaurants also the beach bar had a good selection of snacks I recommend the Dominican restaurant beach is nice also the pool areas enjoy night time entertainment and shows the Micheal Jackson show was spectacular. This was the best all inclusive holiday resort I ever stayed at I read the other reviews before I booked from the moment I arrived at the resort I could see that our stay would be enjoyable I have no negative comments on the staff and resort it’s the best so don’t be put off by some of the reviews.. We will be recommending also returning some time soon to the occidental resort. Hope you all have a enjoyable stay like us 👌... Show all ↓
Hard Rock punta Cana resort estuve en el mes de Mayo la pasamos muy bien, celebramos la bodas de mi hija muy buena atenciones un buen servicio y todas las habitaciones muy limpias y todos el hotel, en el restaurante muy buenas comidas especialmente el Toro restaurante y el Ciao restaurante, las atenciones de Orlando Herrera fueron excelente en esos dos restaurante que más visité. Les recomiendo el Hard Rock Punta Cana para unas buenas vacaciones.... Show all ↓
When I travel, the most I concern myself with is safety, trust. And clean facilities . This company goes above and beyond to meet the needs of their guest and my 10 day stay was perfect. The owner is as honest as they come. I even sent him money by a mistake once I was back home and yes he kindly sent it back with no issues. I can’t wait to return to Punta cana I will definitely be booking with them again. Thank you!... Show all ↓
Clean house nice bed
This apartment was fantastic! Its location is superb, just a brief walk away from the beach. The surrounding area has lovely bars and restaurants to indulge in. The team's communication was impeccable, with prompt replies and helpful recommendations. We even arranged the Sanoa island tour through them, and it was an unforgettable experience. Highly recommended!... Show all ↓
I can confidently say that our stay at the waterfall villa was an absolute delight. The beauty of the house made our stay even more enjoyable. The host and his team were very supportive and prompt in addressing any concerns we had during our stay. The nice lady housekeeper ensured the house was spotless every day, and that only added to our comfort. With such a pleasant experience, I can't wait to visit this home again in the future. It truly felt like a home away from home!... Show all ↓
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2017-05-11 18:10:59
Nice Stay Overall Pros: The view from the top terrace was my favorite, condo sits right on the beach, there are restaurants in walking distance (Kat's Corner). If you'd like to do excursions there are places within walking distance to assist with that, taxis are also nearby to go to downtown Punta Cana 15mins away nice restaurants and shops also Cocobongo. Host we're friendly and quick to help in any way. Cons: furniture wasn't very white like in pictures especially patio furniture, but I guess it's hard to keep white. BBQ grill and kitchen weren't very clean.
2017-05-09 15:54:35
Vasiliy understands hospitality very well. He was great to work with and was always prompt to reply. I also met his nephew Alex and he too was great with hospitality. The residence is cozy and in a great location. You are literally on the beach within 15 seconds of walking out of the residence and have a nice view from the rooftop. Close by in walking is several restaurants/bars/markets. Guacamole/Wacamole was our favorite. The description of the place is accurate and I would suggest any of my friends to stay here. Grab some booze and food on the way there in Palma Real to save some money and you are set for your stay. WiFi works great in the apartment and I was even able to use it on the roof. We had all we needed to cook dinner, make drinks, have coffee in the AM, and towels for in room and for the beach. I would stay here again and hope to someday.
2017-05-06 15:21:32
The view from the balcony is incredible and just as the picture shows. The apartment is well equipped but is beginning to show signs of wear. On the positive side, we did have some issues like no power a couple of time, AC broken and a toilet that didn't work but Vasiliy always responded with in 5 minutes and had someone over there immediately to fix. On the negative side, this is more a Dominican Republic comment and not the apartment, you can't drink the water so must use bottled water and the sewage systems across the island are bad. You can not put any toilet paper in toilets so all paper must go in trash cans. Also, the language barrier is a bit tough. Very few people spoke English so hard to communicate with shop owners and waiters. Vasiliy and Alex spoke very good English so that helped. One suggestion we found out late was you are right next to Secrets All Inclusive Resort. You can buy a day pass for $55 a day from 7am to 5pm and enjoy all their facility including food and drink. You can easily walk there on the beach. Its a beautiful property. We also went to a private beach called Playa Blanca which is on the Caribbean side of the island down by the airport. There the water is more turquoise and the beach was beautiful. They just ask that you buy drinks or food. There was no pressure to do either but waiters were always around to ask for anything to take care of you while on the beach.
2017-05-05 18:34:05
The place was great. The beach was right there, the space was perfect also.
2017-05-04 20:23:36
Stayed here for 3 days and 2 nights. Everything was great, extremely fast reply time. Great view.
2017-05-03 12:48:57
This place is as beautiful as the pictures and in a perfect location. Their were 6 of us all together. We decided on a Villa rather than a resort because we wanted the authentic Dominican experience and that is exactly what we got. The villa is located 2 mins walking distance from the beach, and not even a 5 minute walk to restaurants, and markets. Alex, whom check us in, was AMAZING! He was so helpful with giving us all the information we needed during our stay, to booking our excursions, and giving us tips on the best restaurants and clubs to go too. We did two excursions; Saona and the Boogies. I highly recommend both! They are awesome and so so much fun. Alex recommended the restaurant at the corner of the street for authentic dominican food. We also tried Wacamole, Don Pio, and Dalias's, all of which had great food. Vasiliy was very easy to communicate with even before the trip. He answers all your questions and very quickly. He was able to arrange transportation for us to and from the airport. We celebrated our friends birthday while we were there, and we were afraid we weren't going to be able to get a cake for her, however thanks to Vasiliy he was able to get a Dominican Cake ordered and delivered to the Villa the day of her birthday! My friend had no idea and was so surprised. We checked out IMAGINE night club!! Best experience if you love drinks and music. It was so cool to party inside a cave! Although it rained most of the time we were there, we had a great first time in Punta Cana! Our experience was even better because of Vasiliy and Alex! WE WILL DEFINITELY BE BACK! We can't wait to check out one of the many villas Vasiliy has in Punta Cana! Thank you again so much for everything Alex & Vasiliy, you guys helped our first time in DR an unforgettable one.
2017-05-02 17:19:38
Vasiliy's place was great; plenty of space, a lovely (& big) back patio, & in a great location. We didn't get to enjoy the pools/property amenities as we had a short visit (1 night stay) but the property was beautiful & we'd definitely stay again with enough time to take advantage of everything to offer. Communication was amazing - Vasiliy & his assistant, Alex, were on top of everything! They booked us transportation to & from their rental - and responded to messages within minutes. Definitely very professional! When we arrived at the home, Alex offered to drive us to the local plaza/mall as we were a few hours earlier than check in. We were able to grab lunch & then walk the easy 5 minute stroll back to our place - where we felt safe & comfortable. The home is large -- master bedroom is beautiful (and really the only room we used). The extra room with 2 beds would be great for a family! The kitchen had all the utensils/supplies needed to make food - and there was a grill out on the patio. Like I said, we didn't get to take advantage of all these perks but we'd have loved to! This would be a great spot for a family or group of friends looking for an affordable & accommodating place to vacation!
2017-05-01 19:38:32
Our host was very nice from the beginning. Nice place to stay and enjoy the beach, which is a few steps from the apartment. Great communication and excellent treat to us. A place to recommend and definitely I would love to go back.